Terms of Use

1. Agreement to these terms

These Terms of Use govern your access to and use of the James Nicklin Ltd website. By accessing, browsing or using this website, you agree to be bound by these terms. If you do not agree, please do not use the website. These terms are intended to set out the basis on which information on this website is made available; they do not replace a separate agreement that may apply to a particular booking, payment or service.

We may revise these terms from time to time to reflect changes to our website, business practices, services or legal requirements. The version published on this page applies from the date shown above. Your continued use of the website after a change takes effect means you accept the revised terms.

2. Website information

This website provides general information about our hairdressing and beauty treatment services, our location and ways to contact us. We make reasonable efforts to keep content accurate and current, but it is not a promise that every item of information will always be complete, error-free or available. Prices shown are guide prices and may vary depending on hair length, condition, service requirements, appointment duration and the consultation. We will explain any relevant details before providing a service.

Images on the website are intended to show the character of work and styling. Individual results vary according to hair type, previous colour, condition, chosen service, at-home care and other factors. Nothing on this website constitutes professional medical advice. If you have concerns about a scalp condition, allergy or other health matter, seek appropriate professional advice and tell us any relevant information before your appointment.

3. Appointments and enquiries

Sending an email, making a telephone call or using a link on this website does not by itself guarantee an appointment. An appointment is only confirmed when we have confirmed the relevant date, time and service with you. Please provide accurate contact information and let us know promptly if you need to change or cancel an appointment. We may ask for information that is reasonably necessary to plan the service safely and effectively.

Availability changes and we may need to move or decline an appointment in limited circumstances, including staff illness, safety concerns, technical problems or events outside our reasonable control. Where that happens, we will try to contact you using the details you have provided and discuss a reasonable alternative. Any cancellation, late-arrival, deposit or payment arrangements communicated for a particular booking will apply in addition to these website terms.

4. Acceptable use

You must use this website lawfully and responsibly. You must not interfere with its operation, introduce harmful code, attempt unauthorised access, scrape or collect information through automated means without permission, impersonate another person, or use the website in a way that infringes the rights of others. You must not use contact details displayed on the website to send unsolicited, abusive, misleading or unlawful communications.

We may take appropriate action, including restricting access, where we reasonably believe that these terms have been breached or where necessary to protect the website, our customers, staff or third parties. We reserve all rights and remedies available under applicable law.

5. Intellectual property

Unless stated otherwise, the text, design, layout, branding, graphics, photographs and other content on this website are owned by or licensed to James Nicklin Ltd and are protected by applicable intellectual-property laws. You may view and print a reasonable number of pages for personal, non-commercial use. You must not copy, reproduce, adapt, republish, distribute, display publicly, sell or exploit website content for commercial purposes without our written permission.

Names, marks and logos appearing on the website may be protected. Nothing in these terms grants a licence to use any mark, logo or other proprietary material. If you believe that content on our website infringes your rights, please contact us with sufficient detail so that we can review the matter.

6. Third-party websites and services

For convenience, this website may link to third-party services, including maps or communications platforms. We do not control those services and a link does not mean that we endorse or accept responsibility for them. Your use of a third-party website is subject to its own terms, privacy notice, availability and security practices. You access third-party services at your own discretion.

7. Availability and liability

We aim to make this website available with reasonable care, but it is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted, secure or error-free access. To the fullest extent permitted by law, we exclude warranties that are not expressly stated in these terms. We will not be liable for losses that are not a foreseeable consequence of our breach, for business losses, loss of profits, loss of data or losses arising from reliance on general website information.

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any rights that cannot lawfully be excluded. If you are a consumer, these terms do not affect your statutory rights.

8. Privacy

Our handling of personal information is described in our Privacy Policy. By using this website, you acknowledge that we may process information in accordance with that policy. Please review it carefully before providing personal information. Where you contact us through a third-party provider, that provider’s own privacy terms may also apply.

9. Governing law and contact

These terms and any dispute or claim arising from them are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction, except where applicable consumer law permits you to bring a claim elsewhere. If any provision is found unenforceable, the remaining provisions will continue in effect.

Questions about these terms can be sent to James Nicklin Ltd at admin@jamesnicklin.site, by telephone on +44 7732 725841, or by post to 3 Vine Terrace, High Street, Birmingham, West Midlands, England, B17 9PU.